Managing SBI’s website and Resume Management System (RMS) was a complex challenge, with thousands of resumes flooding in daily. 12Grids revamped SBI’s brand positioning to stay competitive, ensuring a customer-centric approach throughout.
SBI Payment Services offers a unique career culture, attracting thousands of applications daily. 12Grids simplified the hiring process by designing a Resume Management System (RMS), enabling quick access to candidate details with just a few clicks.
For SBI Payments, the UI design was centered around delivering a seamless, easy-to-use interface that caters to both merchants and customers. Given the wide array of payment solutions offered—from Debit/Credit cards to QR codes and app-based transactions—the design needed to simplify complex processes while ensuring accessibility across all devices.
We developed a UI that focused on user-centric design principles. The interface was simplified for easier navigation, ensuring that even non-tech-savvy users could manage payments effortlessly.
“Partnering with 12Grids for the redesign of our SBI Payments platform and Resume Management System was a game-changer. Their expertise in simplifying complex processes through intuitive UI design helped us create a seamless experience for both merchants and job applicants.”