Chat & voice that actually resolve.
Powered by our Samvad platform - conversational AI on WhatsApp, web, voice and beyond. Multilingual, grounded in your knowledge, and built to hand off cleanly to a human when it should.
Conversation that resolves - across every channel your customers use.
Samvad is the conversational platform behind it: grounded answers, real voice, clean handoff and the analytics to keep improving.
Native WhatsApp Business, web chat and in-app - meeting customers where they already message.
IVR, speech-to-text and natural voicebots - for callers who'd rather talk than type.
Understands intent across Indian and global languages - and replies in the one the customer used.
Answers drawn from your catalog, policies and docs - so replies are right, not improvised.
When it's beyond the bot, it hands off with full context - no "please repeat your issue".
Every conversation mined for what customers actually ask - feeding the roadmap, not a black hole.
From first intent to a bot people don't hate.
We mine real tickets and chats for what customers truly ask.
Wire it to your knowledge so answers are correct and current.
One brain, many surfaces - WhatsApp, web, voice and app.
Live with analytics that surface gaps and lift resolution over time.
Three pillars behind every assistant we ship.
We start from resolution rate and CSAT, not a chatbot for its own sake. It ships where it genuinely helps.
Built on Samvad's production foundations - handling real volume across channels, not a single demo flow.
You own the data and the transcripts. Privacy, consent and audit are designed in - trust is non-negotiable.
Samvad assistants qualify leads, answer routine questions and draft replies on WhatsApp - deflecting around 40% of repetitive work so sales teams stay on real conversations.
See the product →A grounded assistant that meets customers in their own language across WhatsApp and voice - resolving the common 80% and handing the rest to an agent with full context.
Have a queue your customers shouldn't be waiting in?
Let Samvad take the routine 80% - in chat and voice, in their language.