sSamvad AI · a 12Grids product

The AI banker that speaks your customers' language.

Millions of cooperative-banking customers prefer Marathi, Gujarati, Tamil, Bengali or Kannada — yet most digital banking doesn't understand them. Samvad AI does: natural, contextual conversations across voice and text in 22+ Indian languages.

22+ Indian languagesAudit-ready & secureVoice + Chat
Samvad AI banking assistant
MultilingualLead QualificationAudit-ReadyFlexible DeploymentContext-AwareCompliance-Ready
0+
Indian languages & dialects
0×7
Always available
0%
Queries auto-resolved
0%
Conversations audit-logged
What's inside

Everything you need to serve customers better.

Speaks 20+ Indian Languages

Voice & text support across scheduled Indian languages and dialects — Marathi, Tamil, Gujarati, Bengali and many more.

Converts Inquiry to Qualified Lead

Samvad captures intent, qualifies the lead, and routes it to your team — without a single human agent.

Audit-Ready and Secure

Every conversation is logged, traceable, and compliant with cooperative-banking requirements.

Flexible Deployment Architecture

Deploy on-premise, on private cloud, or in hybrid environments with complete data control.

Context-Aware AI Engine

Advanced NLP that understands intent, retains context, and delivers accurate multilingual conversations.

Compliance-Ready Framework

Built with enterprise security standards, audit readiness, and compliance-focused infrastructure.

How it works

Turning conversations into opportunities.

01
Customer asks a question

In their preferred language — voice or text.

02
Samvad understands

It reads intent and context, not just keywords.

03
Instant, accurate assistance

The customer gets a grounded, helpful answer immediately.

04
Opportunity routed

Qualified leads are handed to the right team, with context.

What it handles

One AI banker. Endless possibilities.

Customer Service Requests
Government Scheme Guidance
Lead Generation Campaigns
Branch Information & Support
Samvad AI assistant
Fixed Deposit Information
Multilingual Customer Engagement
Loan Eligibility Assistance
Savings Account Enquiries

Don't let language become a barrier to growth.

Give every customer a banker who speaks their language — across voice and text, 24×7, in 22+ Indian languages.

Book a call